Practical guides, tips, and insights to help you understand your rights and fight back against unfair treatment by companies.
Before you pick up the phone or write that email, make sure you have these five essential documents organized and ready. Proper documentation is the foundation of every successful consumer complaint—and the reason most disputes fail is simply poor record-keeping.
Read Full ArticleJanuary 8, 2026
A denial letter isn't the end of the road. Learn the step-by-step process to appeal an insurance decision and the key phrases to look for in your policy that companies hope you'll miss.
Read MoreJanuary 5, 2026
A well-crafted demand letter can resolve disputes before they escalate. Learn the exact structure, tone, and key elements that make companies take your complaint seriously.
Read MoreJanuary 2, 2026
From the Fair Credit Billing Act to chargeback rights, understand the legal protections you have when companies charge you without authorization or refuse refunds.
Read MoreDecember 28, 2025
Bought a vehicle that spends more time in the shop than on the road? Here's how lemon laws work, what qualifies, and how to build a case for a refund or replacement.
Read MoreDecember 22, 2025
Customer service getting you nowhere? Learn how to identify and contact executive-level decision makers who have the authority to actually resolve your issue.
Read MoreDecember 18, 2025
From the FTC to your state Attorney General, here's a complete guide to government agencies that can help with consumer complaints—and how to file effectively.
Read MoreKeep records of all calls, emails, receipts, and interactions with the company.
Many protections have time limits. Act quickly once you identify a problem.
Email creates a paper trail. Follow up phone calls with a written summary.
Emotional responses weaken your position. Stick to facts and be clear about what you want.
Your rights (and limitations) are often spelled out in the fine print. Review it carefully.
Start with customer service, then move to supervisors, executives, and regulators if needed.
Reading about it isn't enough? Let us help you take action.
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